In school I tried to always sign up for subjects I had knowledge in. Why? Because it made me feel great. This was going to be easy I’d tell myself.   But what did your counselors say to you: Take the classes that you were weakest in.   While learning new subjects is a great […]

In a previous post, I went over ideas on how to WOW a customer. Here’s another thought I had on that topic…The Art of Listening. You are probably saying that you do listen. You hear every word a prospect or customer is saying, or do you? Here is an example of what I mean. When […]

You’re probably saying, “ What is he saying?” You can call it anything you like. Upsell, etc. To me it is adding onto a sale after a person purchases. Here’s a few examples. In retail it could be when a purchase is made for suede upholstery. You could ask, without hard selling and that is […]

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